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Tempur-Pedic International
- Lexington, KY
About this business
Location details
1000 Tempur Way, Lexington, KY, 40511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been a customer of Temper-pedic for 30 years. My whole family has mattresses, pillows and sheet sets. A disabled family member ordered the luxe sheet set and the quality is terrible. Gone downhill dramatically. He did not realize they were non refundable. I called the help line and they refused to return the unopened sheets under any circumstances. Tempur-Pedic needs to take responsibility for the dramatic downturn in quality and refuses to do so. Do not buy under any circumstances. They’ve lost a customer (entire fam... read more
The beds are good for about 3 years and then they sag. Mind you it's not a sag by their standards. They have unrealistic warranty expectations. Spend $6000 on their bed for 3 years or spend $3000 on any other bed for 8 years. You pick.
Need help with my new remote to work for my adjustable base
They denied me due to having a stain on the mattress. I spent $3000 on a mattress that started to sag 2 years later. This is unacceptable. I hope the people reviewing these claims sleep well at night because I can’t due to my sagging mattress. Really disappointed.
This company is a joke. Just like everyone else's comments here, they will make up every excuse to deny your warranty claim and you are left with a sagging mattress after 1.5 years.
Frequently asked questions about Tempur-Pedic International
How is Tempur-Pedic International rated?
Tempur-Pedic International has a 1.9 star rating with 69 reviews.
When is Tempur-Pedic International open?
Tempur-Pedic International is closed now. It will open on Monday at 8:00 a.m.
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