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Telstra Brookside
- Telecommunications
- Mitchelton, QLD
About this business
Location details
Brookside Shopping Centre, Shop 98/159 Osborne Rd, Mitchelton QLD 4053, Australia, Mitchelton, QLD, 4053, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Seriously the concierge idea here is not thought out. So you arrive, would like to buy, ask or get help about services, assumption here is that you do your research beforehand. We arrive, got a booking 1 hour later after what looked to be 3 people standing around who don't event look up at you for fear of being spotted. Then the appointment comes and goes - no warning text, we arrive at the time appointed and we are told it's longer now, again no text. Doing business is all about engagement 1/5 for that. Process to engage an... read more
Recently I purchased my first iPhone at the Brookside Telstra store. I transitioned from a Samsung Galaxy phone which had been my favourite phone for many years. The assistance given by Montana was fantastic, she explained everything I needed to know and assisted with the transfer across from the old phone to the new one, making the whole process simple. I found Montana very pleasant and friendly to deal with and she was very competent in the way she got the job done. An asset to Telstra ! 👏👏
Helpful but expensive compared to other providers.. But great coverage
I have had many very positive experiences with Telstra since I moved our service from Belong. In Store From the first meeting with... Daniel and Austin (in training) who signed us up and organised a dongel for us Tony who organised our free modem as part of a package we had signed up for Sebastian who organised everything else when we realised a dongel didn't help our current situation because of our new home's location and bad reception. We ended up buying a booster which served our needs better. Telephone Support - they we... read more
Today I attended Brookside Telstra shop with problem I had with Telstra product. There, Austin sorted the issue with attention to detail...otherwise it wouldn't have been resolved. Austin displayed just the best Customer Service ever!! I will return to Telstra shop for my next purchase. Thank you so much, Austin!!
Frequently asked questions about Telstra Brookside
How is Telstra Brookside rated?
Telstra Brookside has a 3.5 star rating with 284 reviews.
When is Telstra Brookside open?
Telstra Brookside is closed now. It will open on Monday at 9:00 a.m.
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