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Telnet Worldwide, Inc.
- Telecommunications
- Troy, MI
About this business
Location details
1175 W Long Lake Rd #101, Troy, MI, 48098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As an owner of a company I do NOT understand the COMPLETE and TOTAL disrespect I have received for this company. After they were purchased in Feb 2025 their customer service and the quality of service has become obsolete. They will NOT allow for any type of communication with regards to a negotiated release of contract
Edit Aug 29, 2025: 1 week passed since I posted about this AWFUL company, within 30 minutes I received no less than 5 phone calls from attorneys who said they will take on the case. This is what transpired over the last week- 4 separate text messages that said "working on it with my team". When I asked to speak to a "team captain" the response was there is no one. Today I received a call that lasted 45 seconds and the answer was "there is nothing we are going to do, there is no negotiating, you are stuck with the contract". ... read more
The Service Is So Bad It’s Costing Us Business TelNet Communications has been nothing but a complete and utter disappointment. We have lost customers, revenue, and countless man hours due to their constant phone outages. It takes days—sometimes weeks—to get a reply, and months to resolve even basic issues. We’ve been stuck with a voicemail problem for two months with no end in sight. Every so-called “fix” requires us to stop working and sit on the phone for them to create “patches." Since their corporate buyout, there is zer... read more
Great team. Very responsive and quick on turn time. Making my job much easier! Their work ethic shows a customer orientated mind set, which is rare nowadays!
The SIP trunks are very reliable, and support is extremely responsive when the rare issue has appeared.
Frequently asked questions about Telnet Worldwide, Inc.
How is Telnet Worldwide, Inc. rated?
Telnet Worldwide, Inc. has a 4.3 star rating with 38 reviews.
When is Telnet Worldwide, Inc. open?
Telnet Worldwide, Inc. is open now. It will close at 6:00 p.m.
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