Telluride Express

Scott Pearson 

on Google

a week ago

Drivers are great but every once in a while they don’t show Reservation system is TERRIBLE. Just hope you don’t have to call because chances are nobody will answer and you won’t get a call back. After many years of loyalty we’ve switched to other providers. 

Matt Monaghan 

on Google

2 weeks ago

Be prepared for the on-phone confirmation the morning of pickup that your reservation is good. Then, “we apologize” :10 after the driver doesn’t show up and the team says, “we didn’t think your reservation was valid. We hope you can find a ride to the airport.” What??? 

Eddy 

on Google

2 weeks ago

Left me hanging at the airport because my plane was delayed. Driver decided to leave and take an earlier passenger and told us to get a hotel and make the airline pay for the room. They will then give us the ride the next day. Are you serious hell no! You just lost a customer for life.. be careful. There are several other companies you can use 

Shelby Clark 

on Google

a month ago

TLDR: pickup never arrived so we got stranded at the airport. Avoid at all costs. No shuttle arrived for our confirmed shuttle. We kept waiting and while other shuttle companies and the rental car counters left. The company did not answer 4 phone calls, and their “track your driver” link in the confirmation email did not work. In the end the airport closed and we had to beg a taxi to take us to our destination at a hefty premium. Awful service. Avoid at all costs. 

Allen Ramsay 

on Google

a month ago

We have used the service for years and years and in general have had a positive experience with the drivers in particular. The (fairly) recently installed offshore call center, however, is going to change any future use to a more local provider. We requested "rear facing" car seats for our daughter's twin infants and they did not have them at pickup (the driver had to go to Target to buy them). I will try to find a more reliable local-based transportation for future trips.