This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Tecovas
- Retail
- Fairfax, VA
About this business
Location details
2905 District Ave Suite 115, Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Excellent customer service I experienced 1/14 by both store employees. I was planning on exchanging my online order for a smaller size due to my narrow feet and ankles and they gave me all sorts of tricks and ideas to try and see if I could make another pair work— while I was juggling a work teams call iykyk. Sadly I couldn’t find the right fit but wanted to applaud the store for the effort!
Went in for my first pair of Tecovas yesterday and everyone was very welcoming and helpful. Nice location that offered drinks while you shop and very patient staff. I truly enjoyed working with Vera as she took the time to explain the shoe I was purchasing and explaining how it should fit from top, bottom, and over my foot. We went through a few boots I had in mind and ended up with the perfect boot for me. I truly enjoyed working with her and I am looking forward to more Tecova purchases in the future.
My first visit and first Tecovas. Staff was friendly and accommodating. I'll be back!
Extremely disappointing customer service. My family and I were in the Fairfax store, clearly holding a boot and ready to purchase. Multiple employees made direct eye contact with us and then deliberately helped other customers instead. It took over 15 minutes before anyone even asked if we needed help. We absolutely had money to spend, but it was very clear we didn’t fit what the staff considered their “typical clientele.” That kind of judgment is unacceptable. Retail 101: don’t judge a book by its cover. We ended up leaving... read more
Frequently asked questions about Tecovas
How is Tecovas rated?
Tecovas has a 4.5 star rating with 142 reviews.
When is Tecovas open?
Tecovas is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com