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Teachers Mutual Bank
- Finance
- West Perth, WA
About this business
Teachers Mutual Bank is dedicated to helping Australian education sector employees and their families secure their financial futures. In 1966 a group of passionate teachers with a shared vision of giving those alongside them better financial options came together to form a credit union. 50 years on, that passion is stronger than ever. We’re still supporting teachers, their families, and the education community with superior banking products and member service. We’re more than just a bank, we’re a market lea... read more
Location details
111 Colin St, West Perth, WA, 6005, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Related to phone call reference number 64445978, the operator was extremely kind and helpful with my banking enquiry whilst under duress from my hospital bed. If there's an award for excellent customer service this gentleman deserves one.
I was on hold for 1hr 51 minutes and gave up holding. Left number to call back. Still waiting. Lending specialist (Audrey) was awesome but being on hold for that long is a joke. Tried online chat but they couldn't help me. Told me to stay on hold. Really sucks. If it wasn't for the fact the loan side of things was good, I'd go elsewhere. Really need to improve on this. Edit Follow Up: We left a msg with our loan specialist (Audrey) and she was amazing. This morning, she personally called a colleague in the membership team so... read more
I gave up waiting on the phone after 35 minutes. Surely the bank is not so poorly resourced that it cannot afford more than 1 person answering telephone inquiries. Very disappointing, suggests that the bank is a high risk investment.
Frequently asked questions about Teachers Mutual Bank
How is Teachers Mutual Bank rated?
Teachers Mutual Bank has a 3.6 star rating with 5 reviews.
When is Teachers Mutual Bank open?
Teachers Mutual Bank is open now. It will close at 5:00 p.m.
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