This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
TDECU Operations Center
- Sugar Land, TX
About this business
Location details
1307 Soldiers Field Drive, Sugar Land, TX, 77479, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
0/10
So far, I’ve had my Buckys credit card for 2 1/2 months and still cannot get my account set up. No one answers the phone at the Texas City location and no one apparently returns peanut messages either. . Very poor customer service. The only way I got help before this was having to drive 20 minutes each way to walk into their location for help. This is not acceptable. The only reason I got this card was for It’s benefits. With the trouble I’m having I’m finding the benefits not to be worth it. The way they set up their accoun... read more
TDECU is the WORST bank ever. Do NOT bank with them! They fraudulently took $700 out of my external account without authorization. It took two weeks, a dispute filed with my external account bank, and literal hours on the phone with them to get my money back. Then they sent it to me twice. I rejected the wire transfer of $700 - so you would think this would ultimately zero us out and settle it. Nope. TDECU then attempted two additional unauthorized $700 withdraws from my account, and charged me NSF fees, putting me over $1,4... read more
Bad experience with their online app, I kept trying to pay my account thru their system but find out is not possible, paying my electricity bill is easier. Also even when I have emailed them to explain hardship with the recent huracan problems they keep bombarding me with calls night and day even when I have take the necessary step to assure them that I will get catch up on payments. Do not recommend them
Changed name on account without my authorization. Refused to explain why. Stopped taking auto withdrawal 5 year loan payments 2 months before end of loan term and then added fees and pulled from another account without authorization. Absolutely blindsided us.
Frequently asked questions about TDECU Operations Center
How is TDECU Operations Center rated?
TDECU Operations Center has a 2.3 star rating with 15 reviews.
When is TDECU Operations Center open?
TDECU Operations Center is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com