This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
TD Canada Trust Branch and ATM
- Finance
- Vancouver, BC
About this business
Location details
1001 Hamilton St, Vancouver, BC, V6B 5T4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I presented myself with completed paperwork that just needed to be faxed. The branch manager is good, but she was away, and I was dealing with the assistant manager. She was rude and disrespectful, and implied she did not want to listen to her customers—at one point saying “yeah yeah yeah yeah yeah.” She lacked basic customer service skills to ensure a decent, respectful interaction where the customer is heard. To top it off, I had finished everything, as I’ve done this transaction before. How does anyone who’s getting paid ... read more
Most useless branch ever . No ATM available after 6pm because…why should that option exist ? TD is getting worse and worse
I was having a nice conversation with the trainee, then the branch manager came to "help" and negatively escalated an otherwise normal situation. She was abrasive and impatient from the start and talking a mile a minute in a condescending tone. Her customer service was absolutely awful. She was typing in a conversation with a colleague online, and when I asked if I could ask a question, she put her finger up to her mouth and said shhhhh, I'm typing. We're your clients. Don't treat us like your child at the dinner table. The ... read more
Great location, hard working nice and professional staff
I just called the branch near me on Robson. I simply asked if their ATM will take a US debit card so I could withdraw cash. His answer was “hmm i don’t know, all I can say is just come and try it“. I thought that was the most spectacular lack of knowledge and lack of customer service. I have seen in a long long time. He probably shouldn’t be allowed to answer the phone anymore.
Frequently asked questions about TD Canada Trust Branch and ATM
How is TD Canada Trust Branch and ATM rated?
TD Canada Trust Branch and ATM has a 2.4 star rating with 119 reviews.
When is TD Canada Trust Branch and ATM open?
TD Canada Trust Branch and ATM is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com