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2154 Carling Ave, Ottawa, ON, K2A 1H1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Disappointing experience at this TD branch. The advisor, Mr. Sharma, helped me open a joint account but didn’t explain that joint accounts were not eligible for the promotion I clearly wanted. He also failed to follow through on a scheduled phone appointment and did not call back after saying he will do so. Unprofessional and irresponsible service.
Interesting business model: The Ontario Superior Court sees my disability status and waives fees to ensure access to justice. TD Bank sees my status, observes a total communication blackout, and decides it's the perfect time to harvest NSF fees while I’m locked out by their own rigid MFA. It’s a 'Governance Gap' you can really feel in your stomach. While I was performing unpaid investigative labor to fix a carrier-level collapse, TD was busy making sure the 'Outbound' path for fees stayed wide open while the 'Inbound' path f... read more
Do not know how to do their job or just don’t want to help. 👎
Came here 3 times, no matter how complicated problem is, they have solved it in fractions. Verry responseive and really great service. In comparison to other branch got my problem solved. Appreciate the efforts and really thankful for hiring good staff. Was really disappointed with richmond road branch.
I can see why other reviews are so low however, I just had a great experience with Hadeza being my first time at this location. She went above and beyond to try and help me! Couldn’t have asked for better customer service. She was patient, knowledgeable, friendly and overall super helpful! If you visit this location definitely see Hadeza at the tellers. I hope she gets the recognition she deserves!!
TD Canada Trust Branch and ATM has a 2.1 star rating with 114 reviews.
TD Canada Trust Branch and ATM is closed now. It will open at 9:00 a.m.
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