TD Canada Trust Branch and ATM's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

TD Canada Trust Branch and ATM

2.9

About this business

Location details

263 Elgin St, Ottawa, ON, K2P 1L8, Canada

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.955 reviews
Select a rating
Habtom Berhane's profile image
Habtom Berhane 
2 weeks ago

I had a terrible experience at this location with the manager, the bank should be open until 6:00 pm and he closes the door about 5 minutes before 6:00 and refuses to open the door until after 6:00 pm while escorting out customers when I confronted him he refused to accommodate and shut the door in my face. Terrible manager. 

Ayman Kheder's profile image
Ayman Kheder 
a month ago

TD Bank is generally good, but this branch in particular is very poor. It took more than six weeks to process my request to increase my credit limit, and I didn’t receive any response until I went to the branch in person twice to ask for an update; in the end, they told me the request had been rejected. I have no problem with my application being rejected, but they should at least have informed me of the decision by letter or email without me having to visit the branch twice. This demonstrates the staff’s inefficiency and a ... read more

Reginald Lorenzo's profile image
Reginald Lorenzo 
a month ago

If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay.. 

Casey W's profile image
Casey W 
2 months ago

It sucks that TD no longer recognizes certified cheques but the attempted gaslighting was a bit much. She tried to tell me that actually all the other banks were secretly adding holds the whole time and that TD was always like this. Like I haven't been depositing certified cheques at all the banks in the area many times a week for the past decade as a clerk. It's weird to try to gaslight me about it. I know when things changed and I know the other major banks still know what certified cheques are. Going on about how TD can't... read more

John Brack's profile image
John Brack 
2 months ago

Monday, June 1st, 2026 I just tried to go and deposit some cash 💸 at this TD branch at 263 Elgin St, but unfortunately I ended up discovering two problems. First, I discovered that the ATM screen had been wilfully damaged,because its screen was shattered. Unfortunately, I made a mistake by inserting my TD Debit card, thinking that I could still try to deposit some money into this ATM, but I was wrong. We hope that TD will either fix this ATM as soon as possible or have it replaced or another alternative would have this inst... read more

Frequently asked questions about TD Canada Trust Branch and ATM

How is TD Canada Trust Branch and ATM rated?

TD Canada Trust Branch and ATM has a 2.9 star rating with 55 reviews. 

When is TD Canada Trust Branch and ATM open?

TD Canada Trust Branch and ATM is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com