TD Canada Trust Branch and ATM

Firouzeh Davoodi 

on Google

a day ago

On Thursday, July 17th, I had an appointment at the TD branch on Lonsdale that was supposed to last one hour. Unfortunately, due to a booking error, it was only scheduled for 30 minutes. Ms. Donya Nazarezadeh, the advisor, arrived five minutes late and didn’t inform me that the appointment time had been cut in half. I had clearly stated from the beginning that I had two important matters to address. After finishing the first matter, she told me my time was up because her next client had arrived — even though only 15 minutes ... read more

Claire Chappel 

on Google

3 weeks ago

They have too many new hires that are probably not paid enough and not enough experienced staff. What happens is two people have to team up for one customer so it causes more delays. I visited to pick up my cheque book and did not want all of it. When asked to dispose safely at the bank, the associate looked at me as if I committed a crime and he kept insisting that I take all of them home. It was just not efficient or pleasant. Avoid this branch to save time and get professional service elsewhere 

David Edwards 

on Google

2 months ago

Made an appointment, paid for parking, just to get told they made the appointment at the wrong branch and that there are no more available appointments and there was nothing they could do. The branch was confirmed more then once. Horrible service. 

Sahar 

on Google

4 months ago

Horrible client service Updated review: visited this place again only because I had to after a year, and they were operating with one teller during lunchtime which is typically a busy time for banks. That’s the time people use their break to come get their banking needs done. Is management and customer service non-existent at this branch? How is this even possible. 

Haideh Arabkhani 

on Google

5 months ago

I have always had an amazing experience at TD Bank, but what truly sets this branch apart is its incredible team. Every time I visit, I feel like I’m in a professional, friendly, and energetic environment. Sina is always polite, kind, and highly dedicated to his work. His professionalism and hard work make every banking experience smooth and pleasant. Negar, Pegah, and Azadeh are all fantastic, bringing positive energy and exceptional customer service to every interaction. And most importantly, Sara, the branch manager, is a... read more