TD Canada Trust Branch and ATM

Sergey S 

on Google

a month ago

I been trying to renew my HELOC for over 4 weeks now. First I spoke to Ali who connected me to a mortgage specialist, she called me, explained the details, told me she would get back to me. 2 weeks goes by and nothing happens. I call back , get Ali again , he tells me we first need to clear your payment from last month and then we can send you documents to sign, gives me the rate and all. Great, let's do it. Another 2 weeks passes by, no calls, no emails Nada... I call on Wednesday, speak to Sammie, tell him Ali never reache... read more

Sandra Boghossian 

on Google

2 months ago

TD bank is the worst bank ever. DONT OPEN accounts there. I was promised a refund for a box I had and turns out it still open and I’m still paying because the employee was incompetent although I handed her over the keys. I was eligible for a 450 CAD cash back following an offer I asked about in Langelier branch and was told I wasn’t eligible to apply for it because the employee was incompetent. I had a schedule to open an account at the bank they changed the appointment date 3 times and canceled it at the end so I had to lea... read more

Alexandre Gauthier 

on Google

2 months ago

Toujours très long avec des incompétents qui ne savent pas compter. Client depuis toujours on fait comme si on ne me connaît pas si vous voulez vous sentir comme un numéro vous êtes à la bonne endroit! 

Alexandra De Souza 

on Google

3 months ago

I just moved back to Montreal after 13 years abroad and decided it was time for a change from my previous banks (BMO and Scotiabank). I opened both a chequing account and credit card with TD in Griffintown, and the experience was seamless. Athena was incredibly helpful. She guided me through the entire process and made sure everything was set up properly. Great customer service and a smooth onboarding overall. Highly recommend this branch if you're new to the city or just looking to switch!