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450 Columbia St W, Waterloo, ON, N2T 2W1, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
I am appalled by the behaviour of some staff members at this location. Notably one teller by the name of Amal has been completely out of line within the branch to customers— treating customers disrespectfully because of their skin colour. When confronted gently weeks later to request a positive interaction and mutual respect in the future, she was erratic. On top of this, she has showed up to the same customers workplace - USING PRIVATE INFORMATION PROVIDED TO THE BANK - to harass them making false claims to attempt to put t... read more
Anoop was very helpful and quick when it came to moving my investment accounts very friendly too
I was in there this morning and what I witnessed was beyond disturbing. A young woman was being berated by a teller. Acting extremely aggressive and disrespectful towards the young lady. It really shocked me as I would not expect that type of behaviour from anyone offering a service to the public. The young woman maintained her composure the whole time and politely kept asking for the tellers information and the managers information and the teller refused to provide her that. I’m not sure if that’s even legal? The teller was... read more
We had a great help from Rudrik. It was easy and fast opening a chequing account for my younger brother. Thanks Rudrik!
Overall this branch has been going down in consumer service drastically. Staff can only provide you with 1-800 numbers and referrals to staff that may or may not get back to you. Avoid the headache…use their ATM and get your advice elsewhere.
TD Canada Trust Branch and ATM has a 3.1 star rating with 48 reviews.
TD Canada Trust Branch and ATM is closed now. It will open tomorrow at 9:00 a.m.
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