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1040 2 St W, Brooks, AB, T1R 0N8, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I am writing to express my disappointment regarding my recent experience at your Brook location. I was served by a staff member named Lauren, who was quite unprofessional and rude during my interaction with her. I found her demeanor unhelpful and unwelcoming, which made the entire experience unpleasant. I visit TD Bank for quality service, and this incident fell short of that standard. I kindly request you to look into the matter to ensure that future interactions with your team reflect the high standards TD Bank is known fo... read more
Awful customer service, why not have more people on to assist people. We are in a community with lots of members who require additional assistance. This isn’t new, one person is working the teller desk and 3 people just stare at us from their offices. Incompetent bank manager as well.
Worst customer service I've ever had. Wanted to open a line of credit, the banker did not listen to anything I wanted. At all. I left that appointment feeling so upset and unheard. And going to the teller for a simple deposit, be prepared to wait 20-30 minutes in line.
WORSE customer service I've ever encountered. This female loans offi ier should be fired. We are withdrawing any investments we have with T.D
If TD banks goal was making people wait in line they would get 5 stars. Customer service is right up there with there wait times. Doesn’t matter and they don’t care.
TD Canada Trust Branch and ATM has a 2.7 star rating with 17 reviews.
TD Canada Trust Branch and ATM is open now. It will close at 5:00 p.m.
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