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TD Bank

2.3

About this business

Location details

6611 Carmel Rd, Charlotte, NC, 28226, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
Sun11:00 a.m. to 2:00 p.m.
2.346 reviews
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Art Czerniawskii's profile image
Art Czerniawskii 
3 weeks ago

Working staff literally needed to ask supervisor to be present during the identification and dont know that passports from different countries also exist. We provided 5 different identifications and in response they’re asking for a document that never existed ever. 

Chinmaya Mahapatra's profile image
Chinmaya Mahapatra 
a month ago

Never open bank account in this branch. Support team doesn’t know how to open and give wrong promise.They hold my money for long and at end I closed. My account.When asked to talk with manager they said manager is not available to speak. 

Gordon Greenland's profile image
Gordon Greenland 
a month ago

Very disappointed with my experience at this TD Bank branch. Before completing a wire transfer, I specifically asked the teller about the wire fee. I was told the fee would be charged and then reimbursed. Based on that information, I proceeded with the wire from my savings account. After the transaction, I was informed that the fee would not be reimbursed and that the teller denied making that statement. Had I been correctly informed, I would have simply transferred the funds to my checking account first, which would have ta... read more

AS's profile image
AS 
3 months ago

This is the worst bank with unprofessional employees. They don’t know anything and won’t help me. I simply asked about credit card balance letter. 

J Su's profile image
J Su 
4 months ago

I wanted to write this review because the service I received was exceptional. From the moment I walked into the branch, I felt welcomed and confident that I could trust this branch with my banking needs while I am travelling and searching for a retirement home. The branch was very clean, everyone was smiling, and the overall atmosphere was positive and professional. Ms. Francis Pantoja was especially outstanding — she was extremely professional, patient, and helpful while assisting me with opening my account. She took the ti... read more

Frequently asked questions about TD Bank

How is TD Bank rated?

TD Bank has a 2.3 star rating with 46 reviews. 

When is TD Bank open?

TD Bank is open now. It will close at 2:00 p.m. 

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