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TD Bank
- Finance
- Charlotte, NC
About this business
Location details
6611 Carmel Rd, Charlotte, NC, 28226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | 11:00 a.m. to 2:00 p.m. |
I had such a wonderful experience at this bank! From the moment I walked in, everyone was incredibly polite, friendly, and professional. You can really feel that all their efforts are focused on helping customers and making sure everything goes smoothly. A special thank you to Frances — they were exceptionally kind and patient, and made the whole process so easy for me. The interior of the bank is also very stylish and welcoming, which makes the atmosphere even better. Overall, it’s one of the best customer service experienc... read more
Based on my experiences, this is not a well run bank. I opened a home equity line of credit and was given incorrect information about the checking account requirements. Then when I was charged a fee, I was given incorrect information again. Recently I initiated a wire and several hours later, I called the branch because it did not reach the receiving bank only to learn that the manager did not approve it yet. Wires should be approved at the branch level while the customer is in the branch.
I wish I could give negative stars! This bank SUCKS!! OPENED an account 30 days ago. I deposited a check on the 28th of July. I get an email saying I had a secured message about my deposit. After 8 calls and a combined hold time of 3 hours and 15 mins!! I have opt for the call back they never call back or do hrs later just to be put on hold again. So they won't clear my deposit saying it can take from 6-30days and my rent is gonna be late because my deposit isn't cleared AND the manager at the branch in Carmel was sooo nasty... read more
Frequently asked questions about TD Bank
How is TD Bank rated?
TD Bank has a 2.3 star rating with 35 reviews.
When is TD Bank open?
TD Bank is closed now. It will open tomorrow at 8:30 a.m.
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