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12689 San Jose Blvd, Jacksonville, FL, 32223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | 11:00 a.m. to 2:00 p.m. |
Waiting 6 business days for a check to come off hold is wild! Don’t anyone ever open anything account with TD!
I had a very disappointing experience at this branch today. I used their ATM, paid the service fee, and received cash in very large bills that most places won’t accept. When I went inside—no customers in the lobby—three or four tellers and a manager refused to exchange the bills. They told me they “don’t make change unless you’re a customer,” even though I had just paid their bank for ATM service. The definition of being customer is paying a fee for service or goods. The manager was rude, and no one offered any assistance. T... read more
I stopped into the branch today expecting to make a quick deposit, but I left smiling. My teller Angelica Medina was incredibly friendly, knowledgeable, and genuinely cared about helping me. She even found a better account option for me and took the time to explain everything. Her positive attitude made my whole day. Outstanding customer service, and exactly the kind of experience that keeps people coming back. Thank you!
I would prefer not to give any stars, but to write this review, I am forced to start with one. I had a business account with TD Bank for a few years, though I hadn't been using it lately. I needed to deposit $5k into the account, and they placed a six-day hold on my check. I called customer support, and they said it would be released within two hours. When I checked back after two hours, my account was blocked. I tried repeatedly with no success. Even after I got home and tried again, it didn't work. It was 11 PM when I fina... read more
Staff is very friendly and efficient. I never feel like they're half heartedly reciting the same script they tell all their clients. Everyone seems happy to be there. I don't think I've ever had to wait in line.
TD Bank has a 3.5 star rating with 13 reviews.
TD Bank is closed now. It will open at 8:30 a.m.
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