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TD Bank
- Finance
- New York, NY
About this business
Location details
555 Madison Ave, New York, NY, 10022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:30 a.m. to 1:00 p.m. | |
| Sun | Closed |
I went in to close my account and I was confused about a few stuff and one of the women there literally told me and my mom “you have to think properly.” in the rudest manner possible. What is this customer service? Never coming back to this location again. If it was possible to give 0 stars I would.
Called 4/1/25 around 10am to ask about my safe box bill. Rep hung up on me three times. When I asked for her name, she laughed and said to come in person and hung up again.
The worst TD branch. Went there to get a certified check and took forever for teller to process. 2 out 3 teller had no idea how to cut a certified check and won’t provide envelope. Went again recently trying to process a wire transfer but need to make an appointment because they have no banker onsite! You might as well just close this branch. I almost want to close my accounts with TD but I couldn’t because I need to make an appointment.
I stopped by to try to open an account and got there half an hour before they closed as that's when I got out of work. They told me I was too late to open an account that day. Therefore, I will not open an account there. Very disappointing trying to do business with them.
Worst experience in a bank ever. My partner of 23 year has an acount there and wants to put app so she can do internet payment on her phone which she needs because most part of year we live in Europe, we went 3 times and still not working with the login details they gave us. Nice young man Thomas very helpful and normal. But the black woman with blond hair is totally unfit for her job. Not listening and extremely rude.
Frequently asked questions about TD Bank
How is TD Bank rated?
TD Bank has a 2.6 star rating with 20 reviews.
When is TD Bank open?
TD Bank is open now. It will close at 6:00 p.m.
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