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TD Bank

2.8

About this business

Location details

241 Marble Ave, Thornwood, NY, 10594, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
Sun11:00 a.m. to 3:00 p.m.
2.836 reviews
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Jeremy Villano's profile image
Jeremy Villano 
3 weeks ago

I'm pretty sure TD's tagline "America's Most Convenient Bank" is meant to be ironic. God forbid you ever have an issue, like a mystery charge on your bill you'd like explained. Hours of phone calls, no one knows. No one has access to anything, no one can explain anything, no one knows who you can talk to. It's really surprising how bad it is. The message said I'd be on hold 10 minutes. 54 minutes and counting... Be careful with what they tell you at TD. They say a lot of things that aren't true. They say: customer reps are a... read more

Stanislav Skočík's profile image
Stanislav Skočík 
3 months ago

Should have read the reviews before choosing TD Bank. Several staff was available but apparently only ONE can open accounts. Don’t come here, waste of gas and time. 

Earl Powell's profile image
Earl Powell 
3 months ago
Kimmy Kaur's profile image
Kimmy Kaur 
5 months ago

Slowest bank in the world. Incredibly understaffed and so so slow. Took me an hour in line to deposit a check. 

Nick Smacchia's profile image
Nick Smacchia 
a year ago

What the heck is going on at TD. They are grossly under staffed. Helen, the manager is a wonderful person, and they need more people like her. It is almost as if they were going out of business. The oth3r day I went to the window and no one showed their face. I tried again this week to wait over 5 minutes with all the bays also waiting. Finally a person came to the window to tell me they had 5 customers before me and the wait may be long. I thanked her and went on my way. This is very sad. 

Frequently asked questions about TD Bank

How is TD Bank rated?

TD Bank has a 2.8 star rating with 36 reviews. 

When is TD Bank open?

TD Bank is closed now. It will open tomorrow at 8:30 a.m. 

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