TD Ameritrade

D Rice 

on Google

2 years ago

First Client rep was very friendly and competent but when I was transferred to the fixed income desk the guy kept asking what im trying to ask or do...and I proceeded to tell him specifically what my question was...clearly..still no answer and delayed responses like he knew it wasnt a "good call for him" so he didnt care. lot of pause and no feedback or advice at all...just killing time on the phone. and then proceeded to hangup as I did as well. awful, cant believe I rolled my families investments here...really 

Ezequiel 

on Google

2 years ago

It is complicated and long to explain. I do not recommend this broker. especially Victoria Recendiz. She is negligent, bureaucratic, useless and ignorant. 

po bunny 

on Google

3 years ago

This company needs to get its act together. Trying to open an account is a major headache. Calling customer service can result in a needless trip to their branch office on Boy Scout Rd. I’ve been told one thing on the phone only to be told at the branch, no, it’s done this way. Headache. And their branch office doesn’t feel like a branch. Been their 3 or more times and have never gotten past the receptionist who I really think is the president, CEO and Chair of the company. Been invited to visit the office to see an account ... read more

Alfonso Zubizarreta 

on Google

3 years ago

I took the time to call them twice to verify that all the details were correct on a time sensitive critical wire. After telling me there would be no problem, they still managed to mess up a simple wire!!!!