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TD Ameritrade
- Investment Service
- Green Bay, WI
About this business
Location details
2621 S Oneida St suite 101, #101, Green Bay, WI, 54304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Simply the BEST customer service and with very low fees. Highly recommend. I had a very complicated situation that was cleanly resolved. They are very polite as well. I have since moved all my accounts to TD.
90 minute wait for a simple question and an absurdly long pre recorded prompt
The worst broker of all time. They have cost me 10's of thousands of dollars these last 3 weeks.
It's June 3, 2020. I just called TD Ameritrade to try to get customer service - my Green Bay branch is closed due to covid fear in contravention of the Brown County no more restrictions status, with no indication from TDA of when their unjustified fear will subside enough to open the branch. The recording says a 50 minute hold and blames the flu situation for the under-staffing of the customer service lines. That's lousy customer service. Now here's what I wrote a couple months ago when the custoemr ervice was also lousy- As... read more
As I sit here typing this I have been on hold for one hour (edit: now two hours and still holding) (edit: after holding for 2 hours and 8 minutes it disconnectted the line what a disservice, earlier today the rep that could not do the work assured me folks would be answering the phones if I called tonight) trying to get through to TD Ameritrade main customer service number (not the local branch, which is closed). This is required to open an IRA, the local branch cannot do that (why not?). And I'm still holding, with the occa... read more
Frequently asked questions about TD Ameritrade
How is TD Ameritrade rated?
TD Ameritrade has a 2.6 star rating with 7 reviews.
When is TD Ameritrade open?
TD Ameritrade is closed now. It will open at 8:30 a.m.
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