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TCU
- Finance
- Carmel, IN
About this business
Ready for a better banking experience? As Indiana's largest credit union, TCU has the financial strength to offer a full range of financial products and solutions to meet your unique needs. Start banking better today by visiting our website and scheduling an in-branch appointment with a financial professional!
Location details
Inside Meijer, 1424 W Carmel Dr, Carmel, IN, 46032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Least helpful branch of any financial institution I’ve ever dealt with. Supposed to have a reciprocal agreement with my credit union but this branch won’t provide any services (including making change for a $10 or $20 bill). Why? Supposedly because they only have a single teller on duty. Of all of the times I’ve been in Meijer, I’ve seen their teller serving 1 customer maybe once or twice. Most often, they’re sitting there helping no one, doing nothing. IMO, dumb policy!
The new website and mobile app are a big step backward in usability and ease of use. The new website is slower to load. And harder to search for past transactions or view them since they add a ton of unneeded white space. As an IT and UX person, I have no idea why TCU changed it, and it is not clear what new features or improvements were supposed to be.
I tried to deposit money in the ATM here and it did not register that I put anything in, so it took my money and then my card. I called the branch and talked to Dee Herring, the branch manager. She sent me an affidavit to fill out, which I did and sent back to her. She then proceeded to ignore me for months after, as I sent countless follow up emails requesting information on my case, with absolutely zero responses from her. By far the most unprofessional branch manager I have ever interacted with. Avoid this branch at all c... read more
No longer a bank that's willing to work with other credit unions through shared branching.
The new website and mobile app are a big step backward in usability and ease of use. The new website is slower to load. And harder to search for past transactions or view them since they add a ton of unneeded white space. As an IT and UX person, I have no idea why TCU changed it, and it is not clear what new features or improvements were supposed to be.
Frequently asked questions about TCU
How is TCU rated?
TCU has a 3.3 star rating with 20 reviews.
When is TCU open?
TCU is closed now. It will open at 10:00 a.m.
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