TaxMisers

Looloo 

on Google

4 months ago

I’m genuinely disappointed with the drastic decline in customer service at this business. In previous years, the service was excellent, but this year it was below one star. I submitted my two tax slips and payment by email and had to wait 10 business days, only for my taxes to be filed incorrectly. I had to call the CRA myself to confirm the error. What’s even more frustrating is the difficulty in speaking directly with a manager to address my concerns. Instead, I was left dealing with a front desk representative—who isn’t a... read more

Alejandro Libertella 

on Google

4 months ago

previously owned by a Fantastic accountant who was engaged and would answer. since the changes i cant stress how horrible they are. my taxes were submitted 3 weeks ago and i still have not gottan a call from them. i had to call countless times, they were rude and refused to give me my information until literally the tax deadline and now i may have to pay interest on my amount owing. go somewhere else 

Kathleen Flores 

on Google

5 months ago

Ubayd Deen helped me with my taxes for the past several years. They're a professional company that provides the best service on your tax returns. I highly recommend them. 

Daniel Garrett 

on Google

6 months ago

If I could put lower than 1 star I would. Staff don't know what's going on, absolutely clueless. Taxes took from 45 minutes to 3 hours, to 5-10 days. Had to call multiple times due to lack of communication. All calls go to the main centre so you can't contact who you need to. Taxes were handled by 2-3 people, got lost, misdirected and told various outcomes by different staff. Save yourself the nightmare and go elsewhere. You'll thank me later. Oh! Btw, found a competitor that's organized, communicates and charges 1/2 the pri... read more

Dhrumil Parmar 

on Google

6 months ago

Update: Turns out there was gap in the communication. They got my T5 submitted right on deadline! James Anderson got hold of the file and walked me through the timeline of how the things rolled and he was up at night filling the documents! Original: Unreliable! Totally slow! After going around the town i selected them because initially they sounded really professional and I thought they knew what they are doing! Now I am paying them 4 times the price for doing half ass things. I submitted all of the doucments by 23 jan and r... read more