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TaxAct

2.1

About this business

Specialties: TaxAct is an online tax software that provides Americans with an affordable DIY solution to successfully navigate the U.S. tax code. TaxAct’s product enables all users—regardless of their profession, tax bracket, or return complexity—to file their taxes quickly and accurately, while discovering new ways to leverage their tax situation and improve their financial well-being. Established in 1998. TaxAct®, founded in 1998, is a leading provider of affordable digital and download tax preparatio... read more

Location details

3200 Olympus Blvd Ste 100, Coppell, TX, 75019, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.111 reviews
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Don B.'s profile image
Don B. 
on Google
3 days ago

Tax act is a scam, it is not free it costs lots of money You're better off going online h&r block because that is free I will never deal with tax act again 

Karen Bartlett's profile image
Karen Bartlett 
on Google
3 weeks ago

DO NOT USE TAXACT - If they make a mistake they are unwilling to make it right!! I was helping a new filer with no previous tax returns. Submitted all information asked for and EFILED both federal and state. Then I printed her tax return for a hard copy. Then my return was rejected due to no 2023 adjusted gross income and no previous PIN though she did create one for this year. As instructed by the program she entered $0 and clicked the boxes for no 2023 adjusted gross income and no PIN. She resubmitted my taxes and again it... read more

Adam Palmer's profile image
Adam Palmer 
on Google
a month ago

I've been using them for 6-7 years. I got charged an extra $60 dollars this year for the in person help that I never used. No way to get out of it when I was checking out. Used to love these guys but not so much any more. I'll probably look for a new option next year. 

Chukwudi Chiaghana's profile image
Chukwudi Chiaghana 
on Google
3 months ago

TaxAct promises you up to $100K money guarantee if they file wrong return. I filed through them and their software says I would get a refund. INSTEAD, IRS sent me nearly $12k debt and my state also sent me nearly $2k that I owed. I contacted TaxAct and sent them the copies of IRS and my state’s invoice. It took them 3 months to reply after MULTIPLE attempts to reach them. When they replied, they said it’s not their fault. They said no mistake on their software. They said their software produced accurate filing based on what ... read more

Kristen Thornhill's profile image
Kristen Thornhill 
on Google
11 months ago

Furious after trying to get a person on the phone to no avail. I was charged more than double the price of what TaxAct disclosed was my tax preparation fee (I selected a $49.99 package and was charged $109.98!!!) on top of a $54 un-disclosed fee from the bank they used to process my direct deposit. That's criminal. 

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Frequently asked questions about TaxAct

How is TaxAct rated?

TaxAct has a 2.1 star rating with 11 reviews. 

When is TaxAct open?

TaxAct is closed now. It will open on Monday at 8:00 a.m. 

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