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TaxAct
- Finance
- Coppell, TX
About this business
Location details
3200 Olympus Blvd Ste 150, Coppell, TX, 75019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sad. We have been having a hard time the last years with the software in terms of pricing, alignment with new technologies and overall service. It became less competitive, they do not communicate the discounts properly and they have little to no-care for long term users. It is sad how this company has been falling below standard along the way. We are very disappointed and planing to migrate to another company.
Sad. We have been having a hard time the last years with the software in terms of pricing, alignment with new technologies and overall service. It became less competitive, they do not communicate the discounts properly and they have little to no-care for long term users. It is sad how this company has been falling below standard along the way. We are very disappointed and planing to migrate to another company.
TaxAct has an obvious math error in the 2025 Missouri state return module. The error makes it impossible for me to file an accurate state return. When I finally reached an agent (after being unable to reach anyone for three days), he was unable to suggest a fix or a workaround, and refused to bring the error to the attention of someone who could address it. I offered to email him proof of the error TaxAct was making in the Missouri return, but he denied this. Instead, he believed I should pay the additional fee to talk to a ... read more
If ONE state return can't be e-filed, then their software blocks you from e-filing your federal and other state tax returns. But of course, only after you pay them for all 3 tax returns. Horrible software.
I changed from TurboTax to TaxAct in 2020. BIG MISTAKE! It turned out it was a real rip off. I paid for the deluxe addition to make sure I don't have problems. Five years later, in 2025, it turned they never filed my taxes neither the IRS or the state taxes. I tried calling several times, I had to use tricks to get ahold of a customer representative. Just to be told that they filed my taxes but the IRS did not accept them because of double filing. Lies, since I talked with IRS on the phone and they did not receive my taxes. ... read more
Frequently asked questions about TaxAct
How is TaxAct rated?
TaxAct has a 1.4 star rating with 30 reviews.
When is TaxAct open?
TaxAct is closed now. It will open at 8:00 a.m.
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