This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Tanning Bed Depot
- Retail
- Johnson City, TN
About this business
Location details
506 Twin Oaks Dr, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
John was so helpful and kind! We received our tanning bed in great condition, with a few extra perks he threw in for us! Thankful we bought our tanning bed with Tanning Bed Depot!
Business response:
Thank you for letting us know, *********We hope you enjoy your new tanning bed!
My sles rp, ***was extremely helpful evey step of the way, clearly answering all of iur questions, speaking to my husband and I both on the phone to discuss eveything.
Business response:
Thank you for the positive feedback! ***is an asset and embodies our devotion to superior customer service. Do not hesitate to contact us with any questions or future needs.
Zero customer service. Apparently you must drive to purchase/finance from tanningbeddepot.com. I do not drive therefore I do not have a drivers license. When I inquired about an alternative government issued ID stating I had a passport they refused to even respond. I guess they only have tanning beds you drive ???????
Business response:
While we apologize for the inconvenience, the finance company does not accept passports as a main form of ID. We would be more than happy to assist if paid by other means.
MONTHS and no tanning bed. Excuse after excuse and all we asked for was honesty. Have attorney and credit card company involved now. FedEx said they were false in stating tanning bed shipped, only label was created and NO PICK UP OF PRODUCT was arranged. This is beyond frustrating and horrible business practice. Run away and DO NOT ORDER. We are beyond upset.
Business response:
We apologize for the tracking error. This was scheduled to be rectified the week of July 15th. The order has been cancelled per the customer's request.
Bought a 110V tanning bed to avoid paying for 210V hook up. Victor was easy to talk to and assessable. Product came fast easy to set up. Wife tanned 1-2 times a day give or take for 30 days. She turned out whiter than she started. Called sales rep back and was told that's because 110v is not as effective as 210v(Obviously). Was told upgrade your bulbs to some "best of the Best" wolf bulbs and it will work better. Paid 600ish dollars. Waited two months nothing came and here is where the problem started. Sales rep disappears w... read more
Business response:
We apologize for your frustrating experience with the 2022 purchase. Unfortunately, the primary contact you made the purchase from is no longer with the company. This would impact lines of communication, especially when trying to reach him directly. The lamps were refunded as indicated previously. We have offered to further assist, but this was declined.
I cannot say how surprised, but thankful, I am to have chosen this company for my purchase. I had decided to go with the Avalon 24 110v Manager Special that my sales representative suggested. WOW! The bed is GORGEOUS! Mr. Leach stated the bed could take 1-2 weeks for delivery, but I had my bed in 6 DAYS! Not 6 business days, but 6 days total. Ordered on Tuesday 11/28, and received on Monday 12/4. My bed was missing 2 elements (cooling fan and Bluetooth speaker) but I contacted Mr. *****and he is going to FedEx the items to m... read more
Frequently asked questions about Tanning Bed Depot
How is Tanning Bed Depot rated?
Tanning Bed Depot has a 2.8 star rating with 13 reviews.
When is Tanning Bed Depot open?
Tanning Bed Depot is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com