Tampa Furniture Outlet

Shawn W 

on BBB

8 months ago

Do not purchase from this company. I purchased a sectional on May 28th, 2024. I spent over $1800 for the sectional, delivery, installation, and disposal of my old living room furniture. When the driver and his helpers arrived days later, they installed the new couch and removed my old furniture, damaging 2 walls in the process. Upon removal, these classless ****** left all of my furniture on my front lawn and drove away. When I called the Furniture Outlet to complain, they put me on hold for over 45 minutes and refused to pi... read more

Donalene K 

on BBB

a year ago

Do not purchase from this company. My mom and my kids purchased an ************* center along with a coffee table and two end tables to match. It was purchased as a gift on my birthday which was on November 26, 2023 from their **** location. I was told at the time of purchase that I would have it delivered in 10 to 14 days. And definitely before Christmas. As of today, January 24, **** I still do not have any of it. I have to reach out to them often to see what the status is and am constantly promised new dates, so many in f... read more

Michelle W 

on BBB

a year ago

Wow wow wow, I purchased a bedroom set here and they were able to deliver next day. Please ask for Kay and I promise you he will take care of you. 

Abed K 

on BBB

a year ago

I have been buying furniture from Tampa furniture outlet for 4 years now never had any issues not sure why people keep on being negative for every small problem 

Laura G 

on BBB

a year ago

Have been dealing with Tampa Furniture Outlet since January 2023 to get a piece replaced on my couch. I put the claim in January and have been getting the runaround every time I call. Were now in August (7 months later) and still havent received said piece that was supposed to be mailed out to me. Tired of getting the runaround. 

TiAuna S. 

on BBB

a year ago

Be aware before you buy or sign! I purchased merchandise through Tampa Furniture Outlet for $4,007.50, I put $100 down that day and was given a 110 day pay off term through Okinus financial. I had never received a contract, due date for 110th day, or terms or agreement for Okinus. Juma, the manager told me that I had given Tampa Furniture Outlet permission to sign papers on my behalf and he said that paper that I signed covers his company. I told him there was a misunderstanding! I was not giving them permission to sign. I t... read more

Chris Q 

on BBB

2 years ago

Before making the two and a half hour round trip from ********to ***** ****in *****with my wife and two year old, I called to make sure they had a particular bed I wanted to buy for my daughter's third birthday. I spoke with a lady, and even spelled the name of the product (Anarasia by Ashley), she then repeated the name back to me and checked to see if it was in stock. I was told "yes we have many of those in the warehouse and we have one on display". When we arrived I was shown a bed that was not the same product. When I p... read more

Regina M 

on BBB

2 years ago

Dishonest sales marketing. 90 days no interest no payments. My account was debited 2wks unexpectedly and $400/mo He'll that's a car note. We tried negotiating and they still taking money prior too 90 I was told that once the furniture was delivered, they can change the date of payments. I was saving up for 90 days, I thought now it's keeping me in the red. 

Agnieszka N 

on BBB

2 years ago

Please BEWARE We bought a bed, mattress and spring box. They sent us the wrong mattress 3 times. By first delivery they scratched wooden floor by pulling the boxes on it, the spring box was still in plastic bag, after I opened it I saw they are damaged already.By 2nd time they had the wrong size of mattress, by 3rd time they brought wrong mattress again and scratched walls with the dolly, the mattress was too firm and we were told after 2 days it will get softer, Another person told us after couple weeks it will get softer.,... read more