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Tablebases.com
- Restaurant Supplies
- Boulder Creek, CA
About this business
Tablebases. com is a leading supplier of commercial quality metal restaurant table bases, for use in businesses and homes. We have one of the largest selections available. Our customer service team is ready to answer any questions you may have!
Location details
13350 W Park Ave a1, #A1, Boulder Creek, CA, 95006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called before making purchase to confirm 2 day shipping. I then immediately made the purchase including 2 day. After the order was placed 3 days went by before receiving the shipping information. 2 day was not applied to my order on the sellers end. After calling again I was told they remember the conversation and would submit for the return. I then received a email stating the Seller would not correct the problem and wants to charge me for the shipping and the return rerouting package back to them. Nothing was mentioned o... read more
Business response:
Hello, Thank you for your feedback! We take all customer complaints seriously. After reviewing, we can see that you ordered online through our website and that you selected standard UPS Ground shipping, not expedited shipping. The lead time with standard shipping is 5 to 10 business days, and your order was on track to deliver within 8 business days. We did offer to redirect your package so that you could receive it at another location (which is much less expensive than expedited shipping), however you declined and asked... read more
I called before making purchase to confirm 2 day shipping. I then immediately made the purchase including 2 day. After the order was placed 3 days went by before receiving the shipping information. 2 day was not applied to my order on the sellers end. After calling again I was told they remember the conversation and would submit for the return. I then received a email stating the Seller would not correct the problem and wants to charge me for the shipping and the return rerouting package back to them. Nothing was mentioned o... read more
Business response:
Hello, Thank you for your feedback! We take all customer complaints seriously. After reviewing, we can see that you ordered online through our website and that you selected standard UPS Ground shipping, not expedited shipping. The lead time with standard shipping is 5 to 10 business days, and your order was on track to deliver within 8 business days. We did offer to redirect your package so that you could receive it at another location (which is much less expensive than expedited shipping), however you declined and asked... read more
I called before making purchase to confirm 2 day shipping. I then immediately made the purchase including 2 day. After the order was placed 3 days went by before receiving the shipping information. 2 day was not applied to my order on the sellers end. After calling again I was told they remember the conversation and would submit for the return. I then received a email stating the Seller would not correct the problem and wants to charge me for the shipping and the return rerouting package back to them. Nothing was mentioned o... read more
Business response:
Hello, Thank you for your feedback! We take all customer complaints seriously. After reviewing, we can see that you ordered online through our website and that you selected standard UPS Ground shipping, not expedited shipping. The lead time with standard shipping is 5 to 10 business days, and your order was on track to deliver within 8 business days. We did offer to redirect your package so that you could receive it at another location (which is much less expensive than expedited shipping), however you declined and asked us... read more
Frequently asked questions about Tablebases.com
How is Tablebases.com rated?
Tablebases.com has a 1 star rating with 3 reviews.
When is Tablebases.com open?
Tablebases.com is open now. It will close at 5:00 p.m.
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