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Synovus Bank
- Banks
- Suwanee, GA
About this business
Location details
1490 Cross Pointe Way, Suwanee, GA, 30024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great service
Went inside bank to order a replacement card because my card was lost. The woman that assisted me even asked for extra proof of id I provided the information she said that she closed my old account and issued a card with a new number. Time passes I didn't get my card so I call customer who said my old card was still active and nothing indicating that a replacement card was requested. It made me feel very uneasy especially because she requested more information.
Just by reading the comments, it's well known about how bad this branch is. Been with Synovus for about 20 years and this is the only branch that gives me problems. The lady in the drive thru do the most. Tells me she doesn't recognize me so I have to get a text to my phone for verification. But you have my GA ID account information and signature. And all this for fifty dollars.
Absolutely horrible customer service from the manager to the bank tellers. I’ve been with this bank for many years and never had any issues until I started coming to this bank since it was close to home. One teller will say and do one thing and another will go on what’s “policy”. At this point I don’t even know what is policy or not since I’ve been told many things. I’m so irritated on the back and forth about handling my transactions. I wish I would’ve asked what the managers name was because she was rude. Don’t understand ... read more
Absolutely horrible customer service from the manager to the bank tellers. I’ve been with this bank for many years and never had any issues until I started coming to this bank since it was close to home. One teller will say and do one thing and another will go on what’s “policy”. At this point I don’t even know what is policy or not since I’ve been told many things. I’m so irritated on the back and forth about handling my transactions. I wish I would’ve asked what the managers name was because she was rude. Don’t understand ... read more
Frequently asked questions about Synovus Bank
How is Synovus Bank rated?
Synovus Bank has a 2.3 star rating with 12 reviews.
When is Synovus Bank open?
Synovus Bank is open now. It will close at 5:00 p.m.
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