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Synchrony Financial

1.5

About this business

Location details

777 Long Ridge Rd, Stamford, CT, 06905, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.5214 reviews
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CA H's profile image
CA H 
on Google
a week ago

We agree! If there would be an option to have NO stars, that would be the choice! This institution is horrible and could care less about their customers! Even when you are in good standings with them, they will shut down your accounts with goofy excuses, which apparently is harming their business with PLENTY of others (reviews we see online). They don’t even follow their own rules with some things, which is great for the customer when it comes to court. ;) 

John Campbell's profile image
John Campbell 
on Google
a week ago

Well, I can see my experience with this company is not unusual. I am an Amazon customer using their cc for my account. Like a lot of customers, I have Autopay set up. I did a pay in 12 on Amazon for a more expensive purchase, but Synchrony's Autopay has no way to honor the 12 month promo, so they pulled out the entire amount of the purchase in one month. When I called them about it, they said I was trying to tell a bank how to do business. 40 years in tech tells me noone at that company cared enough to program their software... read more

Joseph Vouis's profile image
Joseph Vouis 
on Google
2 weeks ago

Closed account for inactivity. Right as im trying to buy a house..... way to give a headsup. 

Rashad Givhan's profile image
Rashad Givhan 
on Google
3 weeks ago

Dreadfully incompetent team of "professionals" who send you round and round in circles until you finally can't take any more. These people kept bouncing me back and forth to Sleep Number for an error on their end. And they were rude to boot -- not to mention that they will unexpectedly close your accounts without warning if you don't carry a balance. Terrible, unethical institution. 

Michael Barnes's profile image
Michael Barnes 
on Google
3 weeks ago

Updated Review: August 2025. It took a year a half to fix the below issues. I'm thankful it's fixed but it took a significant amount of time and energy. Once Verizon Visa fixed their errors. It took Verizon 6 months to do their part. Updated Review: They reinstated the card but since then, my Verizon Dollars do not track properly on the Verizon Visa App. Where the Verizon App does track them properly. Neither app allows me to use the Verizon Dollars I've accrued, totaling $1,000+ and climbing. This specific issue has been on... read more

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Frequently asked questions about Synchrony Financial

How is Synchrony Financial rated?

Synchrony Financial has a 1.5 star rating with 214 reviews. 

When is Synchrony Financial open?

Synchrony Financial is closed now. It will open at 9:00 a.m. 

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