Sylvan Crossings At Westshire

Christie Loftsgordon 

on Google

a year ago

I had to call the facility of my mom's passing. Nobody informed me about it. I called the facility myself. Plus inappropriate pictures were taking of her ....she was in her 90s. Her Samsung galaxy phone was stolen and her Louis Vuitton brown tote was stolen. This facility is good place is good for Government run facility 

Anonymous 

on Google

a year ago

I had to call the facility of my mom's passing. Nobody informed me about it. I called the facility myself. Plus inappropriate pictures were taking of her ....she was in her 90s. Her Samsung galaxy phone was stolen and her Louis Vuitton brown tote was stolen. This facility is good place is good for Government run facility 

Anita Peterson 

on Google

a year ago

The staff is wonderful, patient, and caring. They do a lot of work keeping folks safe. They certainly put up with a lot from my father! The facility is a nice environment with lovely decor. The neighborhood is also pretty nice with a pond and senior residences but also a Kwik Trip folks with some mobility can get to. 

Sharon Rosenmeier 

on Google

a year ago

I'm still trying to figure out where to start and this was from an experience with my parents as residents. We thought this facility would care for them but we were wrong and we should have read the previous reviews. Other Sylvan Crossings facilities may have a completely different care program, but this one does NOT have one that they should be proud of. Never saw the residents involved in any activities They promised my mother things and never followed through. Their meals seemed cold many times, or they wouldn't serve the... read more

Steve Carlson 

on Google

a year ago

I am very disappointed not only of this facility but in myself for not doing more research into Sylvan Crossings/Touchstone Senior Services LLC, the staff for the most part were very kind but I seen a problem that most if not all residents spoke english and many of the staff could not and needed to use electronic translators which only frustrated residents, there is little to no activities, the food if you did not eat in the dining area and was brought to the room was usually cold and actually the food is left with a lot to ... read more