SwimLabs Swim School - Sandy

A. W. 

on Google

a year ago

We liked this place when we had a consistent teacher. We withdrew before the holidays, but my kiddo wanted to go back because she liked the most recent teacher she had and wanted to give it another try. I’ve tried calling for about a month and the phone number has been disconnected, and nobody emails back. Your patrons deserve to be notified of your closing! Now we are looking for somewhere else to go. Really unhappy with this experience. 

Abram 

on Google

a year ago

We really enjoyed going here. But they decided to close unexpectedly and then cut off all means for contacting them. They closed without a refund or guarantees that my billing would be stopped. 

Michael Franz 

on Google

a year ago

We brought our granddaughter here and the instructor was not prepared to deal with a 4-year-old, it was a rough lesson so bad we asked for a refund, and we left before it was even over. No one ever bothered to call us back or even try to help they just took our $$ and ghosted us, beware of this place. 

Tony & Nancy Saad 

on Google

a year ago

Summary: To the owner of this place, please fire your manager and entire staff, and start fresh. or close this place plz. * poor management * rude front desk staff * non-chalant teachers * miscommunication amongst the team * no progress for the kids We really wanted to like this place, but unfortunately we had to part ways. Many of the staff lack social skills or any sort of emotional intelligence. You're lucky if they answer the phone. While the teachers were polite, we rarely had 4 sessions with the same teacher, until the... read more

Ferdie Burdeos 

on Google

a year ago

If you’re trying to enroll yourself or your kids for swimming lessons be aware of the monthly fees that will be charged on your credit card. I was charged $536 for partial payment in August ($203) and full payment in September ($333). The person who I talked to on the phone (his name is Cesar) who happens to be the general manager of the place did not explain to me of the monthly charges. My wife and I enrolled ourselves and ended up cancelling our membership due to outrageous monthly charges. Cesar refunded us the September... read more