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Sweetwater Regional Federal Credit Union

2.3

About this business

Location details

1900 Preston Rd, Sweetwater, TX, 79556, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed10:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.312 reviews
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Merrit Holmes's profile image
Merrit Holmes 
on Google
3 weeks ago

I became a member of this Credit Union about 8 months ago and I have not had a smooth experience yet. After going through the drive-thru or inside to do my banking on six different occasions. I chose to close my accounts there. On several occasions I attempted to get simply a roll of quarters and was informed that they would not give them and were out. After inquiring and asking if I needed to request those in advance the teller became angry and refused to help me. She told me that she was not required to give me my change b... read more

Charles Boyd's profile image
Charles Boyd 
on Google
a year ago

This is the worst bank I have ever used... banks I have never heard of financed a car but this bank that I've been with for 5 years gave one go and denied it. Every day using my card gets denied somewhere because they don't approve so many pay systems. Lastly, been waiting on a replacement card over a month and the current card is expired. They have outdated systems and no app or online transfer capability. Don't waste your time. Their inability to join the technical Era hurts the very customers they claim to serve 

Connie Shamblin's profile image
Connie Shamblin 
on Google
2 years ago

I am have always been treated with respect and love never had any problem with them. 

EON Antiques's profile image
EON Antiques 
on Google
2 years ago

I called about a savings account for my newborn granddaughter. I don't mind terse language, I love Hemingway novels; but this bank obviously doesn't want new business. Whomever answered my call couldn't be bothered. It's 30 minutes later and I still can't find an option on the website to "apply" for then to tame my money. 

David Williams's profile image
David Williams 
on Google
4 years ago

WORST BANKING EXPERIENCE I’ve ever had! I am a disabled veteran on a fixed income and they refused to remove some overdraft fees during the pandemic when my family has already been hurting. Ultimately I closed my account and ended up with losing money banking here... I definitely DO NOT RECOMMEND!!! 

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Frequently asked questions about Sweetwater Regional Federal Credit Union

How is Sweetwater Regional Federal Credit Union rated?

Sweetwater Regional Federal Credit Union has a 2.3 star rating with 12 reviews. 

When is Sweetwater Regional Federal Credit Union open?

Sweetwater Regional Federal Credit Union is closed now. It will open at 9:00 a.m. 

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