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550 King St N Unit #N 17, Waterloo, ON N2L 5W6, Canada, Waterloo, ON, N2L 5W6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 9:30 a.m. to 9:00 p.m. | |
| Sat | 11:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Terrible service, the store manager is extremely rude and unhelpful. I am incredibly disappointed and unsatisfied with the service. I had went to return a few items, however, was denied a refund and I offered store credit instead. It's unacceptable that I am being compelled to purchase things from their store only in this manner. Not only this, the staff did not even attempt to assist despite my requests for a refund and not store credit. Do not recommend shopping from this store whatsoever.
I stopped by this store recently to look at some coats and, unfortunately, had a very disappointing experience. I am a regular customer at Suzy, especially for their winter collection, and this visit was quite unpleasant for me. I picked up three coats to try on while carrying two other shopping bags. One coat slipped off its hanger, and since my hands were full, I placed the hanger back on the rack before heading to the fitting room. After I finished trying on the coats, I came out of the fitting room and handed them to the... read more
Candice at Cambridge mall le chateau was aooo amazing! She helped me find the best outfits! She knows how to put things together
I love shopping at Suzy. I have done shopping here from last 4 years. But this time the staff wearing some scarf over her head made me feel so uncomfortable about my size and also she was constantly following me. I will not come to this store and I would not recommend to anyone. Kindly be nice to customers
Perhaps employees here just have many bad days, but I find this particular location’s service quite low. I am done giving more chances and will choose alternate locations going forward.
Suzy Shier | Le Château has a 3.3 star rating with 46 reviews.
Suzy Shier | Le Château is closed now. It will open tomorrow at 8:00 a.m.
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