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Sutton Hill Center

3.9

About this business

The Genesis HealthCare s Sutton Hill Center provides 24-hour skilled nursing and medical and rehabilitative care for patients. The center implements personalized care programs for facilitating recovery and well-being. It offers short- and long-term care programs. Genesis HealthCare s Sutton Hill Center provides physical, occupational and speech therapies. The center offers pain management discharge planning, and hospice and respite care programs. In addition, it organizes cultural, educational, religious and social events. T... read more

Location details

1801 Turnpike St, North Andover, MA 01845, North Hills, NY, 01845, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.974 reviews
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Pamela Hansen's profile image
Pamela Hansen 
on Google
a month ago

I had the privilege of being transferred to Andover Forest for long term IV antibiotic treatment. During my stay, the staff was alert, attentive and always on top of things. The nurses were exceptional, always explaining everything the whole step of the way. They treat their patients like top priority. I would definitely recommend Andover Forest to anyone who needs services offered by them 

Dan Pioli's profile image
Dan Pioli 
on Google
a month ago

I was a patient at Andover Forest Rehab for two weeks just before Christmas. My stay was very pleasant, the Nurses, CNAs, Physical Therapists, were amazing. Very attentive and caring. The administration department was also helpful and attentive. From the time I walked in until I was discharged I felt comfortable. Excellent staff, I would recommend Andover Forest. 

Pixi Pie's profile image
Pixi Pie 
on Google
3 months ago

It's all. About. The money. I understand Healthcare is a business. I understand staffing issues. I understand empathy, compassion and how to support the families. It's unfortunate, Andover Forest seems to have less compassion for patients and families, while focusing most of the attention of the revenue. I give kudos to the nurses and caretakers. I'm sorry I can't say that for the management. I'm just sad for my family. I have no choice but to trust. 

Tom Holland's profile image
Tom Holland 
on Google
4 months ago

The staff was not helpful. The social worker was new and didn’t seem like she knew what she was doing. Communication with the social worker was nothing short of poor 

The American Spirit Owl's profile image
The American Spirit Owl 
on Google
7 months ago

Minus-stars please.. I went thru rehab, at the Old Sutton Hill for 2 years, for a surgical repair. It's a horrible place. *It looks all fancy downstairs.... Their rehab staff used to be great.. The food is allot of starch, chicken breast the size of your thumb. I remember when the cleaning Co. Took over the kitchen. You can't really hire a cook staff for only 8 hours. Lots of chicken salad sandwiches.. The floors were understaffed, 1 nurse passing out meds to 40 patients. 2 or if your lucky 3 aides,. Changing sheets, as well... read more

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Frequently asked questions about Sutton Hill Center

How is Sutton Hill Center rated?

Sutton Hill Center has a 3.9 star rating with 74 reviews. 

When is Sutton Hill Center open?

Sutton Hill Center is open now. It will close tomorrow at 12:00 a.m.  

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