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Suntrust Bank
- Banks
- Richmond, VA
About this business
Location details
3513 W Cary St, Richmond, VA, 23221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Folks in this branch are very friendly, but Truist has the absolute WORST customer service. Dealing with chronic CC fraud and they have done an atrocious job resolving the problem.
Scheduled an appointment with Megan Childress and got completely stood up. Completely at a loss. I am a very busy person and this is so unbelievably unprofessional.
DO NOT USE TRUIST! AVOID AT ALL COSTS! Closed account 40 days ago and check was sent to the wrong address. Have made 12 calls totaling 15 hours wasted and no remedy. If 0 stars was possible, I'd choose that. AVOID. AVOID. AVOID.
Useless.
Hella slow. Every time. Without fail
Frequently asked questions about Suntrust Bank
How is Suntrust Bank rated?
Suntrust Bank has a 2.2 star rating with 19 reviews.
When is Suntrust Bank open?
Suntrust Bank is closed now. It will open at 9:00 a.m.
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