This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Suntrust Bank
- Banks
- Roanoke, VA
About this business
SunTrust provides deposit, credit, investment services to retail, business clients. Our affiliates provide mortgage banking, asset management, securities brokerage, insurance & capital market services.
Location details
510 S Jefferson St, SW, Roanoke, VA, 24011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been to this bank, Downtown location on 3 or 4 separate occasions over the past few months. Every experience was terrible. (1) Sign on door saying they would be back at 1p and it wasn't until 115p until I was let in lobby. (2) 5 people in office today only 1 teller who had no idea what she was doing....the other folks could see how long I was waiting and did nothing other than "sorry for your wait". This location needs retrained on customer service. I been with SunTrust since before they were SunTrust and after recent... read more
Call three different phone numbers. Each time I followed the instructions to be connected to desired office and each time I was disconnected after 8 to 10 rings. Customer Service is not SunTurst strength.
Stood in line for ten minutes. Teller didn't bother to tell me system was down. Only had one teller and a line of customers. Disappointing.
Reliable banking for the most part. Had no issues with their service so far and that's over more than a year with them. P.S, "Warning: do not go to WF at all costs"
Frequently asked questions about Suntrust Bank
How is Suntrust Bank rated?
Suntrust Bank has a 2.6 star rating with 5 reviews.
When is Suntrust Bank open?
Suntrust Bank is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com