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5208 George Washington Memorial Hwy, Albany, VA, 23692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Today I went to Truist-Grafton. I proceeded to make a cash withdrawal . The tellar asked me what I wanted this money for. My reply was excuse me. She again asked what I planned to spend this money on. I earned this money, I can spend it on anything I want. Very poor question to ask anyone that is attempting to withdraw their own money! What business is it of the bank what I spend my money on.
I have been calling Grafton branch for 3 hours straight , nobody calls back anymore. They are really going down hill quickly. Terrible branch to keep your money at !!
The unfortunate truth about Truist is that it has gone to trash since the merger. Upper Management has driven away all of the talented people who used to make BB&T a great bank to use. I had to explain repeatedly to a "Banker" my issue while she visibly rolled her eyes (Thanks for that one, Petra; you're really mature). She still did not understand the situation and clearly didn't want to be bothered. A separate location messed up posting our weekly night drop deposits 3 times in two months, resulting in vendor payments boun... read more
SunTrust has a 3.2 star rating with 23 reviews.
SunTrust is closed now. It will open at 9:00 a.m.
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