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SunTrust
- Banks
- Ocala, FL
About this business
Location details
3500 E Silver Springs Blvd, Ocala, FL, 34470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I think I need a new Bank. I was with Bank Atlantic over a decade ago. The best Bank ever. Then BBT took it over . The staff was rude because I was absorbed into their institution. Now Sun UnTrust merged. Smh Not Happy anymore I can't withdraw from an AtM without high charges.Rhete are no Truist ATMs nearby . I think I will start looking for a Credit Union
Evidently Cindy the customer service rep at the Silver Springs office must pick and choose who she is nice to. The branch manager was nice but I just witnessed the absolute worse customer service that I have been exposed to in 80 years. I excel at dealing with the public and believe me, her condescinding, haughty, absolute disregard for our feelings was something that would have never been tolerated in any business I have owned, worked for or had dealings with.
We have 3 different banking institutions, and this is clearly the worst of the 3 across the board. At Truist's East branch, the biggest issue is long waits in the lobby. Most of the staff are very nice. There are two bad apples that need to at least superficially change their attitudes. Aren't banks supposed to be credit unions?
All the staff are knowledgeable and kind. They go above and beyond...
Walter is an awesome guy.
Frequently asked questions about SunTrust
How is SunTrust rated?
SunTrust has a 2.8 star rating with 56 reviews.
When is SunTrust open?
SunTrust is closed now. It will open tomorrow at 9:00 a.m.
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