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SunTrust
- Banks
- Staunton, VA
About this business
Location details
2 W Beverley St, Staunton, VA, 24401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I attended the bank on 11/10/25 and was underwhelmed by Eugenia,s customer service. Despite a considerable queue, she devoted approximately 20 minutes to personal conversation with one customer , whereas another teller efficiently attended to 8 customers. I believe this fell short of expected professional standards, and suggest that Eugenia be held accountable
Were do I begin i had 6 figures in the account and they turned me down for a loan for 400000. and I have great credit. Then had some money taken out of my account while i was traveling $1000.00 from Singapore. I had never even been to Singapore, the fraud team is just a circle jerk hoping you will give up. However, I wrote a letter to the CEO and my money was returned the next week. I'm closing this account and moving it to Navy Federal Credit Union.
People in the Greenville, Virginia office are great. A insurance company got my wife's account number and has stolen money for several months. She has tried to stop it but Truist has refused. They also have turned down the fraud complaints. The only way to stop it is to close her account. No funds have been replaced! We are reporting the fraud to the local police department Monday. Don't trust them with your money.
Frequently asked questions about SunTrust
How is SunTrust rated?
SunTrust has a 2.7 star rating with 26 reviews.
When is SunTrust open?
SunTrust is closed now. It will open on Monday at 9:00 a.m.
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