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SunTrust
- Banks
- Chesapeake, VA
About this business
SunTrust provides deposit, credit, investment services to retail, business clients. Our affiliates provide mortgage banking, asset management, securities brokerage, insurance & capital market services.
Location details
100 Volvo Pkwy Suite 100, Ste 100, Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
They just move to slow,drive thru and the lobby,but costumer service is good,it was more convenient and more efficient at the greenbrier location until it was shut down and I HATE Trueist bring back BBT
Been with Suntrust and now Truist, since they were Crestar but Im DONE! My Accounts are hard to get into electronically as continuing online access is unavailable. Customer service is worse since merger. Even the online chat is a 30 minute wait! First thing they sent me after the merger was a thick pamphlet with the new fee structure. Switched over all my financial activity and accounts to my credit union.
This has to be one of the worst banks ever, anytime I have to go here (work only) I wouldn't bank here. Doesn't matter when you are here, you wait atleast 30 minutes to get anything done.
I love most of the staff here but one lady in particular was extremely rude and short with me today. No customer service skills. This is coming from (me) a 21 year old who has to deal with customers all day and I’m just disappointed and angry now. She said she couldn’t help me with a money order transaction that I’ve done with this same location MONTHLY for 6 months. Tragic
I have been banking with thus bank for over 25 years and oh my the wait at this branch is insane! I do not know what has happened but man you guys need to get some extra people in there bad!!
Frequently asked questions about SunTrust
How is SunTrust rated?
SunTrust has a 2.1 star rating with 20 reviews.
When is SunTrust open?
SunTrust is closed now. It will open at 9:00 a.m.
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