SunTrust's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

SunTrust

2.6

About this business

Location details

655 Paul Huff Parkway, Cleveland, TN, 37312, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.660 reviews
Select a rating
Joei Ewing's profile image
Joei Ewing 
on Google
3 weeks ago

Abysmal customer service to say the least. Don’t expect to ever get greeted or even acknowledged. You def shouldn’t be expecting to keep your information private as the tellers will help more than one person at a time and will constantly scream at you. Just awful. No one spoke. No one even acknowledged that we had an appointment. 

Dima Vykhovanets's profile image
Dima Vykhovanets 
on Google
a month ago

Been calling them 30 times no exaggeration At a different times, different days, different weeks no answer or call back That's not including the fact that balance update takes a week+ to properly update the app after an actual transaction 

Micah Ferrin's profile image
Micah Ferrin 
on Google
a month ago
Joe “jnbford” Bafford's profile image
Joe “jnbford” Bafford 
on Google
2 months ago

During Martin Luther King holiday, the website says open hours "might affect" these hours. Well, does it or not? The other banks and credit Union states they are closed or not, not "might affect". 

Cynthina Mcquain's profile image
Cynthina Mcquain 
on Google
8 months ago

I have been with Truist for awhile even before the change over to Truist. I wouldn’t advise anyone to bank with them changing banks as soon as possible. 

View all google reviews

Frequently asked questions about SunTrust

How is SunTrust rated?

SunTrust has a 2.6 star rating with 60 reviews. 

When is SunTrust open?

SunTrust is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com