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Sunshine State Health Plan

1.8
228 reviews
|Insurance|Sunrise, FL 33323

1301 International Pkwy # 400, Sunrise, FL 33323

(866) 796-0530

https://redirect.centene.com/?RedirectURL=www.choosesunshinehealth.com

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Tamba M. review for Sunshine State Health Plan
Tamba M. on BirdEye

a year ago

05/15/2020, 21:04 PM
I am a client of Sunshine Health and I have found out lately that the Case Managers that have been assigned to me are very unprofessional and lack basic Human ethics. The one I have now is call Monta Cason, and soon as he was assigned to my case, he arrived at my Apartment few weeks after and started making some unprofessional comments such as "I don't deserve the hours I have". I found this statement very offensive because I am a quadriplegic, and I have no family member living with me. After several weeks of his departure from my Apartment, I was informed by my Caregiver that my hours have been cut down. I called him several times but to no success. He would never pick up his phone and would never called me back. I called to speak with his Supervisor, and I did not get any response from the Supervisor. I have been wondering if the entire organization behaviors like an unprofessional organization. It is sad and very bad that this Agency employ people like Monta Cason who have no professional ethics and even when you call, there is no supervision to speak with you or call you back. My name is Anthony and I hope this message will get to the review committee. I will rate this agency as the lowest in professional behavior and unethical. 1
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