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Suncorp Bank

2.6

About this business

Location details

Shop GD108 Sunshine Plaza, 154-164 Horton Parade, Maroochydore, QLD, 4558, Australia

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WeekdayScheduleStatus
Mon9:30 a.m. to 4:00 p.m.
Tue9:30 a.m. to 4:00 p.m.
Wed9:30 a.m. to 4:00 p.m.
Thu9:30 a.m. to 4:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.617 reviews
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kay barrett's profile image
kay barrett 
a week ago

Closed my account and sent the money to ASIC. They said they couldn't contact me even though I'd been into the bank physically to update details and they were sending me statements to my current (updated) address! Took me nearly 9 months to get it back from ASIC!!! A horrible experience. Nightmare! 

Ian Darby's profile image
Ian Darby 
a month ago

Though the wait time was quite long, I had a wonderful experience being offered support by Nada here at this branch. Thank you to Nada for her help in addressing my pre-travel needs, ensuring that my resources were safe while I was travelling abroad. 

Luke Payne's profile image
Luke Payne 
4 months ago

Been a suncorp bank customer 30 years. I rarely have any problems. The staff are great. Only problem is that the line to wait can be big. Try going middle of the day, to beat the morning rush. I like suncorp, wouldn't go anywhere else, oh and no monthly fees is Awsome. Especially in these days of economic hardship 5 stars 🌟 

Unhappy Customer's profile image
Unhappy Customer 
10 months ago

Had an awful experience an hour before at the buddina (kawana) store. Walked into maroochydore and was greeted by a lovely girl in the reception area who advised they would be happy to help in opening my daughters account. They discussed options and the account was opened within the hour. I also discussed smsf accounts with a large sum being moved from Macquarie account. The man we spoke to went through all the options and was amazing to deal with. Wonderful customer service. Will deal only with this store in the future. Can... read more

Suzanne Shailer's profile image
Suzanne Shailer 
a year ago

Took15 year old to open an account. Had birth certificate, Medicare card and my ID as I've been with Suncorp for 35+ years. Told at the door of Maroochydore office (the closest since my local office in Nambour was closed) that they do not accept walk ins without an appointment except between 9.30am and 10.30am! Since when do you need to make an appointment to access basic banking services? And NOWHERE on any Suncorp website is this fact mentioned ANYWHERE. So a 40 minute drive each way and $ fuel wasted. Have to wait 7 days ... read more

Frequently asked questions about Suncorp Bank

How is Suncorp Bank rated?

Suncorp Bank has a 2.6 star rating with 17 reviews. 

When is Suncorp Bank open?

Suncorp Bank is closed now. It will open tomorrow at 9:30 a.m. 

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