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Suncorp Bank
- Finance
- Mount Ommaney, QLD
About this business
Location details
SP069 Mt Ommaney Centre, 171 Dandenong Rd, Mount Ommaney, QLD, 4074, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Waited 80 minutes to speak to a real person. No answer. Had to hang up
I’ve been banking with this institution for nearly two decades and have always had good experiences — until now. The staff at this branch were rude, dismissive, and showed no intention to help. I visited the branch to increase my debit card limit, as required by their own process. After waiting 20 minutes, I was told to book an appointment, even though it was only 3:30 pm and the branch closes at 4:30 pm. My wife had the exact same request processed the same day in less than 10 minutes without any issue, so clearly there’s n... read more
Absolutely disgusting branch and customer service shocking. My father and I asked them to transfer $40k of my money I gave my parents back to me and they publicly humiliated myself and my father, implying I was committing elder abuse and making him give me money. I have lost at least four hundred thousand to what I do for my parents, but when they tried to return just a tenth of my money to me, I was publically humiliated, as if I was the abuser. Am waiting for apologies from all levels of bank, but would suggest all pull ou... read more
Tash was so sweet and got me taken care of quick! Best to ever do it
Simon was pleasant and extremely helpful with frustrating app installation issues.
Frequently asked questions about Suncorp Bank
How is Suncorp Bank rated?
Suncorp Bank has a 2.2 star rating with 38 reviews.
When is Suncorp Bank open?
Suncorp Bank is closed now. It will open tomorrow at 9:30 a.m.
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