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Suncorp Bank

1.7

About this business

Location details

Shop 30A Cnr Mains Road &, McCullough St, Sunnybank, QLD, 4109, Australia

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WeekdayScheduleStatus
Mon9:30 a.m. to 4:00 p.m.
Tue9:30 a.m. to 4:00 p.m.
Wed9:30 a.m. to 4:00 p.m.
Thu9:30 a.m. to 4:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.767 reviews
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Ashley F's profile image
Ashley F 
2 months ago

Horrible customer service. Rude staff, insanely long wait times and only one counter open at any given time. There was a queue of customers out the front door with only one counter open, yet there seemed to be numerous employees hiding in the back room and conference rooms not doing anything. Don’t waste your time here, go to Garden City or Carindale. Horrible representation of Suncorp. 

Kristina Van Tovier's profile image
Kristina Van Tovier 
3 months ago

100% satisfied with the services from Kimi from the Sunnybank Branch. Kimi responds to requests very promptly and ensures that information and processes are communicated clearly and efficiently! We appreciate your friendly service and professionalism Kimi!! 

Jess Happy's profile image
Jess Happy 
3 months ago

Suncorp/Metway. This review reflects a deeply disappointing experience at the Sunnybank Plaza branch, and while I typically prefer not to write such emotive feedback, I feel compelled to share this account given its impact. A senior citizen approached the bank staff for assistance with lodging a bill payment, as they lacked the technical knowledge and means to do it themselves via online banking. Instead of providing support, the staff member told the senior to seek help from family or friends to pay the bill online. Handlin... read more

Mengya Zhou's profile image
Mengya Zhou 
3 months ago

was served by Linda at the Suncorp branch today and was very impressed by her warm, friendly, and professional service. She was patient in answering my questions and made the whole process smooth and pleasant. Thank you, Linda, for your wonderful help! 

Lara Croft's profile image
Lara Croft 
3 months ago

The old lady at the counter was huffing and puffing and carrying on with her attitude maybe retire if you can’t handle your job? , I won’t be returning 

Frequently asked questions about Suncorp Bank

How is Suncorp Bank rated?

Suncorp Bank has a 1.7 star rating with 67 reviews. 

When is Suncorp Bank open?

Suncorp Bank is closed now. It will open at 9:30 a.m. 

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