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Suncorp Bank
- Finance
- Sunnybank, QLD
About this business
Location details
Shop 30A Cnr Mains Road &, McCullough St, Sunnybank, QLD, 4109, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
One of the worst customer service experiences I have ever had at a bank. We clearly explained that we had an appointment at 3pm and were in a hurry, but the staff member showed absolutely no empathy, urgency or willingness to help. Her attitude was consistently aggressive, dismissive and unnecessarily rude from the beginning. We fully understand that banks have anti-fraud policies and procedures, and we were not asking anyone to break the rules. We were simply trying to help our parents with translation because English is no... read more
I am a 10+ year customer and with their new management they are so difficult, unorganized and rude to deal with. They have turned me away now i will no longer be using Suncorp and will open a new account with a different bank and I highly suggest others to do the same as their approach is not human centric rather it is computer centric.
Nice and kind staff
I used my card it rejected and lineup was way to long
Frequently asked questions about Suncorp Bank
How is Suncorp Bank rated?
Suncorp Bank has a 1.8 star rating with 77 reviews.
When is Suncorp Bank open?
Suncorp Bank is open now. It will close at 4:00 p.m.
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