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Suncorp Bank
- Finance
- Capalaba, QLD
About this business
Location details
Park Shopping Centre, Shop/58 Mount Cotton Rd, Capalaba, QLD, 4157, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Walked in yesterday, hoping to speak to someone about an account I opened for me daughter months ago (still haven't received the card in the mail). Only to find the whole service desk closed with a screen around it, and a line of people out the door (blocking the main entrance to the Shopping mall). Not one staff member to be seen. We have had Suncorp bank accounts for over 20 years, and I am now going to the trouble of changing banks, due to the shockingly poor customer service. They closed the branch at Victoria Point, now... read more
OMG where do I start….every dealing I’ve had with this branch has been painful and frustrating! They really need to train their front desk staff to greet people with a smile and have better communication skills. My latest (and last) interaction with them was when the deposit machine took my card over the weekend. I walked in on Monday to be greeted by a young boy who proceeded to tell me that there’s nothing they can do. I asked what happens to the cards, do they just disappear and he said no we throw them out - no personali... read more
They want two weeks to renew a term deposit if it is not a personal one.
16 year old they have working the SERVICE COUNTER had no clue whether the atms had the deposit feature today …….. they didn’t both ATMs also he had terrible customer service skills .
Frequently asked questions about Suncorp Bank
How is Suncorp Bank rated?
Suncorp Bank has a 1.5 star rating with 49 reviews.
When is Suncorp Bank open?
Suncorp Bank is closed now. It will open on Monday at 9:30 a.m.
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