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Suncorp Bank

1.9

About this business

Location details

Aspley Hypermarket, Shop 12A/59 Albany Creek Rd, Aspley, QLD, 4034, Australia

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WeekdayScheduleStatus
Mon9:30 a.m. to 4:00 p.m.
Tue9:30 a.m. to 4:00 p.m.
Wed9:30 a.m. to 4:00 p.m.
Thu9:30 a.m. to 4:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.946 reviews
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Isaac's profile image
Isaac 
a month ago

Worst bank ever!! They wouldn't let me make an important transfer that was only less then $5k as their txting system was down. I phoned up and they fixed it but then the payment still wasn't going through and then it locked me out of both the website and app. When I phoned right back up again I couldn't answer the questions relating to transactions as I couldn't remember the exact figure down to the cent. So there was literally nothing they could do to give me access back, which was then a loss of about $738 to me because my... read more

Rick Smith's profile image
Rick Smith 
a month ago

When to this branch and walked out. All I wanted was cash from the teller but AGAIN told I can use the auto teller, I just wanted customer service. Worst Suncorp branch !!!!!!!! 

Susan Walker's profile image
Susan Walker 
3 months ago

Frustrating and unsafe process Terrible customer service. I went to the Aspley branch to remove a former bookkeeper’s access from my business account — something you can’t do online. The staff member said it would take 10 minutes but insisted I book an appointment and return in 10 days due to “procedure.” She even admitted how unfair it is for others who travel in or are elderly. For a business owner, that’s a serious security risk. I called Suncorp later from home and it was fixed in 10 minutes. Completely avoidable and dis... read more

Margaret Hutton's profile image
Margaret Hutton 
4 months ago

I was very happy with the service here. There was a queue but a lady found me a seat and sorted my inquiry in a very timely manner. Everyone was pleasant and efficient. It’s not the staff’s fault if it’s busy and there is not enough staff. I’d happily go there again. 

Desmond Lewis's profile image
Desmond Lewis 
5 months ago

Useless place. The ATMS can stay, but the staff and the office need to go. 

Frequently asked questions about Suncorp Bank

How is Suncorp Bank rated?

Suncorp Bank has a 1.9 star rating with 46 reviews. 

When is Suncorp Bank open?

Suncorp Bank is closed now. It will open at 9:30 a.m. 

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