Summit Heights Retirement Residence

Brain 

on Google

5 days ago

I recently visited this community for a meeting and I was very impressed. The moment you walk through the door you feel like you entered into a luxury hotel. I also had the pleasure of visiting their new 1st floor which is a gorgeous care floor. So bright and welcoming. 

Jaz 

on Google

5 days ago

Wow!!! An amazing Retirement Community. Such a special place from Independent living to Assisted and Memory Care we couldn't be happier. 

Yellw Maraj 

on Google

a week ago

Yes! The recent poor reviews are correct. I have seen it for myself with my mother who had lived here and thankfully got moved. Care is poor, staff are not treated well, lots of gossip (as many other workplaces), high turnover (and sometimes hiring anyone), new managers constantly. How embarrassing for residents who have been living there for many years? Maybe it’s an option if you are a resident who is independent and does not rely on care and can do many things yourself if need be. I do know some residents enjoy the activi... read more

Sparta Sparta 

on Google

2 weeks ago

DO NOT MOVE HERE! Care is awful, and lacks basic needs our vulnerable seniors require. Staff telling residents in lobby they don’t need to go to the washroom, they can’t help them, and they don’t have the time… sales manager incredibly unprofessional… just wants the sale and will tell you everything and anything you want to hear. They can’t even keep staff they have agency companies coming in to cover off staffing needs. No trust. So glad we ran out the doors after this visit. Our friend referred us and quickly realized she ... read more

C Samtif 

on Google

a month ago

I was a visitor at Summit Heights recently, it’s a beautiful building with lovely residents. Some staff members are an absolute joy to see and speak with, and sadly there’s some who are not. My friend’s mom lives on the fourth floor and all she ever tells me is how great it is knowing that the PSW named Nicole is up there. I finally got to see her work first hand and I do really see it! She takes so much care and pride into what she does and you can just tell she does with such a warm, kind, heart. You can see she really car... read more