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Summit Credit Union
- Finance
- Monona, WI
About this business
Location details
5809 Monona Dr, Monona, WI, 53716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
This location wasn’t a good experience for me as someone with a disability. I was sitting and waiting patiently for the next available teller, but they called up an able-bodied customer who arrived after me. I was in a hurry due to a doctor’s appointment and didn’t have a lot of time to spare. Because I couldn’t stand and wait for an extended period, I had to leave before being helped. I came in for a new debit card but wasn’t able to get one, so I’ll have to go to a different branch another day when my pain isn’t so bad. On... read more
I've banked with Summit Credit for decades and the staff, particularly, Brad, at the Monona branch, never disappoints. All transactions are seamless and timely. We so appreciate the stupendous customer service!
In many cases, when we receive poor service, we are quick to speak up and file a complaint. However, when we receive outstanding service, we often stay silent — assuming that excellence is simply expected. Today, I want to take a moment to recognize excellence. At the Monona branch, Melany and Ricardo consistently provide exceptional service. Their professionalism, warmth, and genuine care make every interaction pleasant and welcoming. They represent what true customer service should look like — attentive, respectful, and si... read more
Alexis in Monona has a fantastic customer service ethic. He is very personable and knowledgeable.
Always professional employees at all the braches i have been to....highly recommend summit for all banking needs
Frequently asked questions about Summit Credit Union
How is Summit Credit Union rated?
Summit Credit Union has a 4.5 star rating with 90 reviews.
When is Summit Credit Union open?
Summit Credit Union is open now. It will close at 5:00 p.m.
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