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Suburban Water Systems
- Water Suppliers
- Covina, CA
About this business
Founded in 1953, Suburban Water Systems provides water utility services to more than 300,000 individuals. The company operates through a water distribution system that includes several reservoirs, wells and booster pumps, as well as over 800 miles of pipeline. It pumps and distributes nearly 52,000 acres of water annually. Suburban Water Systems surface water supply comes from lakes, rivers and streams. The company filters and disinfects surface water with chlorine and chloramines at treatment plants to control bacteria. In ... read more
Location details
1325 N Grand Ave #100, Ste 100, Covina, CA, 91724, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am writing to express my disappointment with the customer service experience I had today while attempting to resolve an urgent matter regarding my utility account. Due to ongoing financial hardship, I’ve been doing everything possible to keep up with my obligations. This morning, I began reaching out at 8:00 AM in an effort to speak with someone about making a partial payment to avoid service disconnection. Despite numerous attempts and messages left through your third-party answering service, I was not connected with a re... read more
3rd world service and looks like they might be cutting people because no-one answers during business hours and never returned calls after leaving messages with answering service.
The support I received from Surburban Water Systems is awesome. Mariana was the one who helped me through the process of transferring water service to my name in the city of West Covina. She was very professional in our communication and kept in contact with me all the time to make that water had been connected. She provided feedback by email and by phone throughout the process. Excellent customer service!
You try to get a hold of their office and no phone# works, very disappointed.
Frequently asked questions about Suburban Water Systems
How is Suburban Water Systems rated?
Suburban Water Systems has a 1.9 star rating with 9 reviews.
When is Suburban Water Systems open?
Suburban Water Systems is closed now. It will open tomorrow at 9:00 a.m.
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