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275 E Broad St, Columbus, OH, 43215, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My first experience dealing with STRS as retirement questions started posing themselves in my mind is with Mr. Joshua Strain. If he is representative of the general care and wisdom of the collective group at STRS then all are in great hands! He's been nothing less than awesome with me. And by awesome I mean knowledgeable, personable, caring, and prompt. As I told him, these kinds of conversations can be anxiety provoking, but as soon as he started talking during our first conversation I was immediately calmed and knew I was ... read more
I was mistakenly transfered here while trying to contact SDRS. The man I spoke to was incredibly rude. He was short with me, unhelpful, and laughed at my confusion more than once. It might be a good idea to have some customer service training with your staff. Unprofessional conduct.
The man I spoke with could not help me and all I wanted to do was change my account number. I can't do an email because there has to be my signature I have no idea how to do a signature on an email. I was very frustrated and I don't think he was any help at all.
Customer Service today, 7/24/24 was phenomenal. I did not have a long wait time; she was very knowledgeable and patient w/my questions. Thank you!
I have zero faith in the sincerity that STRS is advocating for the members. They are no better than a con man.
STRS Ohio has a 3.2 star rating with 61 reviews.
STRS Ohio is open now. It will close at 5:00 p.m.
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